Refund policy

Returns & Refunds Policy (No Returns)

Due to the nature of our product, all sales are final.

No Returns on Consumable Products

FocusBlu products, including Methylene Blue liquid drops, are consumable goods. For health, safety, and quality-control reasons:

  • We do not accept returns or exchanges

  • We do not offer refunds once an order has shipped

This policy applies even if the product is unopened.


Exceptions

We will gladly replace or refund an order only if:

  • The product arrives damaged

  • You receive the incorrect item

To qualify, you must contact us within 7 days of delivery and provide:

  • Your order number

  • Clear photos of the issue


 

Important Disclaimer

By completing your purchase, you acknowledge and agree to this Shipping & Returns Policy, including our no-return policy on consumable products.

If you have any questions prior to ordering, we encourage you to reach out to us before completing your purchase.

 


Contact Us

If you have any questions about shipping, orders, or this policy, please contact us:

 

Email: info@focusblu.net

Website: www.focusblu.net